> For the complete documentation index, see [llms.txt](https://ezom.gitbook.io/ezom-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ezom.gitbook.io/ezom-docs/our-features/organisation-management/add-organisation-client.md).
# Add organisation client
**Purpose:** Add client to your organisation.
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You can use this feature when you are **Warehouse manager**
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## What is a Client?
In EzOM, each **organisation** you manage is considered a **client**. You can associate multiple clients with your main organisation account.
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## How to Add a New Client
1️⃣ Go to the Organisation List page:
[https://dev.ezom.app/a/orgs](https://ezom.app/a/orgs)
2️⃣ Click on **“Add Client”**.
3️⃣ A modal will appear with three fields:
* **Organisation ID:** Enter the organisation ID of the client (in hexadecimal format).
* **Service Provider:** Select the service provider (warehouse master account).
* **Init Balance:** (Optional) Set an initial balance for the organisation's account.
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The Organisation ID should be entered in hexadecimal format. The system will validate that it's a valid organisation ID.
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## How can you know organisation ID?
1️⃣ Login to account master of that organisation
2️⃣ Access
3️⃣ This highlight section show ID number of organisation
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## Rules & Validations
1️⃣ **Organisation ID** and **Service Provider** fields are required
2️⃣ **Init Balance** is optional - you can leave it empty or set an initial balance
3️⃣ Each organisation can only be added once to a specific service provider
4️⃣ Organisation ID must be a **valid hexadecimal value** and the organisation must **exist**
5️⃣ **Cancel** button will **close the modal** and **clear all input fields**
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## Understanding the Fields
### Organisation ID
* Must be in hexadecimal format (e.g., numbers 0-9 and letters a-f)
* The system validates that this is a valid organisation that exists in the system
* See the section "How can you know organisation ID?" below for instructions
### Service Provider
* A warehouse master account that will manage operations for this client
* One organisation can be connected to multiple service providers
* Each connection must be added separately
### Init Balance
* Optional field to set an initial account balance (in AUD)
* If left empty, the organisation starts with zero balance
* Can be useful when migrating an existing client with an existing balance
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## Removing a Client
Account managers can also remove an organisation from a service provider connection.
### How to Remove a Client
1️⃣ Click on the organisation in the Organisation List to open its details
2️⃣ Click the **remove/delete icon** in the modal header
3️⃣ In the confirmation dialog:
* Select the **Service Provider** to remove the organisation from
* Type the confirmation text exactly as shown: `delete [organisation name]`
* Click **Submit** to confirm the removal
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**Warning:** Removing an organisation from a service provider will affect users from that organisation who rely on that service provider's services. Make sure you understand the impact before proceeding.
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### Important Notes About Removal
* The organisation is only removed from the **selected service provider**
* If the organisation is connected to multiple service providers, it will remain connected to the others
* This action **cannot be undone** - you'll need to re-add the client if removed by mistake
* The confirmation text must match exactly (case-sensitive) to prevent accidental deletions