Notification Center

The Notification feature allows you to stay updated on important system events through the in-app notification center, Email, and Slack. Notifications are grouped, filtered, and delivered based on your preferences, ensuring you never miss critical updates.

Problem It Solves

Without a notification system, users may overlook important errors or status updates, leading to delayed responses and unresolved issues. Notifications solve this by:

  • Providing real-time updates inside the app.

  • Delivering grouped Email and Slack messages at scheduled intervals.

  • Allowing you to filter and configure which events trigger alerts.

  • Helping teams quickly identify failures in automated processes.

Notifications improve visibility, reduce manual monitoring effort, and ensure your team can act quickly when issues occur.


You can access this feature in the top navigation bar → Notification Bell icon.


Getting Started

  1. Open the Notification Center from the top navigation bar.

  2. Use filters (search, date, read status, category, event) to find specific notifications.

  3. Go to Settings to configure Email or Slack delivery.

  4. Enable notifications for the events you want to track.


Overview

The Notification feature has three main sections:

  1. Notification Center – View real-time alerts in-app.

  2. Filters – Search, sort, and filter notifications.

  3. Settings – Configure Email and Slack notification preferences.


1️⃣ Notification Center

The notification center shows all system-generated events.

Each notification displays:

Column
Description

Title

Short summary of the event (e.g., Create outbound failed).

Category

The feature area (Order, Inventory, System, etc.).

Event

Specific event type (e.g., Manifest Submission, Auto Dispatch Failed).

Message

Detailed description of the notification.

Timestamp

Date and time the notification occurred.

Status

Success ✅, Error ❌, Info ℹ️, or Warning ⚠️


2️⃣ Filters

Use filters to quickly locate notifications:

  • Search – Keyword-based search.

  • Date Range – Filter by event date.

  • Read Status – Show read or unread notifications.

  • Category – Filter by category such as: Order, Inventory, System, Warehouse

  • Event – Filter by specific events such as Stock Update or Manifest Submitted.

Click the Filter button to apply all filter values. You can also discard all changes by pressing Reset or Close button


3️⃣ Settings

Configure how notifications are delivered:

  • Email Notifications – Enable to receive grouped Email updates.

  • Slack Notifications – Integrate via Slack webhook URL.

  • Event Toggles – Turn notifications on/off for each event type.

Instead of sending one notification per event, the system batches them into a single Email or Slack message every 2 hours.


Supported Events

Notifications are available for the following events:

  1. System

  • Schedule task run failed

  • Auto fulfillment

  • Auto dispatch

  • Schedule task sync

  1. Order

  • Manifest submitted

  • Fulfill order failed

  1. Inventory

  • Add SKU

  • Add batch SKU

  1. Outbound (OC – Outbound Consignment)

  • Create OC failed

  • Create batch OC failed

  • Update OC failed

  • Cancel OC

  1. Warehouse Operations

  • Putaway inbound order

  • Submit picking task failed


Best Practice

  • Always configure a Slack webhook or Email address so critical failures are not missed.

  • Use filters to review error notifications daily.

  • Enable only the events relevant to your operations to reduce noise.

  • Regularly clear or mark notifications as read to keep the center organized.

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