> For the complete documentation index, see [llms.txt](https://ezom.gitbook.io/ezom-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ezom.gitbook.io/ezom-docs/new-features/notification.md).

# Notification Center

The **Notification** feature allows you to stay updated on important system events through the in-app notification center, *Email*, and *Slack*. **Notifications** are grouped, filtered, and delivered based on your preferences, ensuring you never miss critical updates.

### **Problem It Solves**

Without a notification system, users may overlook important errors or status updates, leading to delayed responses and unresolved issues. Notifications solve this by:

* Providing real-time updates inside the app.
* Delivering grouped Email and Slack messages at scheduled intervals.
* Allowing you to filter and configure which events trigger alerts.
* Helping teams quickly identify failures in automated processes.

{% hint style="info" %}
Notifications improve visibility, reduce manual monitoring effort, and ensure your team can act quickly when issues occur.
{% endhint %}

***

You can access this feature in the top navigation bar → Notification Bell icon.

<figure><img src="/files/KIJ60FQvez7ohi2fXNhr" alt=""><figcaption></figcaption></figure>

***

## **Getting Started**

1. Open the Notification Center from the top navigation bar.
2. Use filters (search, date, read status, category, event) to find specific notifications.
3. Go to Settings to configure Email or Slack delivery.
4. Enable notifications for the events you want to track.

***

## **Overview**

The Notification feature has three main sections:

1. **Notification Center** – View real-time alerts in-app.
2. **Filters** – Search, sort, and filter notifications.
3. **Settings** – Configure Email and Slack notification preferences.

***

### **1️⃣ Notification Center**

The notification center shows all system-generated events.

<figure><img src="/files/GMEnO2GY0b0hw1V2687b" alt=""><figcaption></figcaption></figure>

Each notification displays:

| Column        | Description                                                                |
| ------------- | -------------------------------------------------------------------------- |
| **Title**     | Short summary of the event (e.g., *Create outbound failed*).               |
| **Category**  | The feature area (Order, Inventory, System, etc.).                         |
| **Event**     | Specific event type (e.g., *Manifest Submission*, *Auto Dispatch Failed*). |
| **Message**   | Detailed description of the notification.                                  |
| **Timestamp** | Date and time the notification occurred.                                   |
| **Status**    | *Success* ✅, *Error* ❌, *Info* ℹ️, or *Warning* ⚠️                         |

***

### **2️⃣ Filters**

Use filters to quickly locate notifications:

<figure><img src="/files/Gia2yxq6TrBdDO0laDu3" alt=""><figcaption></figcaption></figure>

* **Search** – Keyword-based search.
* **Date Range** – Filter by event date.
* **Read Status** – Show **read** or **unread** notifications.
* **Category** – Filter by category such as: Order, Inventory, System, Warehouse
* **Event** – Filter by specific events such as **Stock Update** or **Manifest Submitted**.

{% hint style="info" %}
Click the Filter button to apply all filter values. You can also discard all changes by pressing Reset or Close button
{% endhint %}

***

### **3️⃣ Settings**

Configure how notifications are delivered:

<figure><img src="/files/ZWkcZPi5vVaPoV4rliwE" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/3HP6dO22JmaqlOWLTOzO" alt=""><figcaption></figcaption></figure>

* **Email Notifications** – Enable to receive grouped Email updates.
* **Slack Notifications** – Integrate via Slack webhook URL.
* **Event Toggles** – Turn notifications on/off for each event type.

{% hint style="info" %}
Instead of sending one notification per event, the system batches them into a single Email or Slack message every 2 hours.
{% endhint %}

***

## **Supported Events**

Notifications are available for the following events:

1. **System**

* Schedule task run failed
* Auto fulfillment
* Auto dispatch
* Schedule task sync
* Auto Recharge Success
* Monthly Fee Charged

2. **Order**

* Manifest submitted
* Fulfill order failed

2. **Inventory**

* Add SKU
* Add batch SKU
* Inbound Completion Email
* Customer Data Request Email
* Stock Update

3. **Outbound (OC – Outbound Consignment)**

* Create OC failed
* Create batch OC failed
* Update OC failed
* Cancel OC

4. **Warehouse Operations**

* Putaway inbound order
* Submit picking task failed
* Devanning Appointment Email
* Outbound Process
* Automation Workflow

***

## Best Practice

* Always configure a Slack webhook or Email address so critical failures are not missed.
* Use filters to review error notifications daily.
* Enable only the events relevant to your operations to reduce noise.
* Regularly clear or mark notifications as read to keep the center organized.