Order Management

The Order Management feature allows service providers and warehouse operators to manage the complete order lifecycle — from syncing orders across stores (e.g., Shopify), to searching, exporting, viewing details, and updating order information….


🚀 Accessing the Page

Navigate to Orders → Order List from the main menu.

The Order List displays all imported orders from connected sales channels (e.g., Shopify, eBay, Wix, WooCommerce, Magento 2, Etsy). Each order is shown in a tabular format with the following details:

Field

Description

Store

The store or channel where the order originated.

Provider

The e-commerce platform provider (e.g., Shopify, eBay, Wix, WooCommerce, Magento 2, Etsy).

Order No.

Displays: • Order number (assigned by the store) • Created date (when the order was placed) • Fulfillment status with badges: – In Progress – Fulfilled – Partial – Not Eligible – Unfulfilled

Stock

Shows stock availability of items in the order: • ✅ Check icon → All items in stock • ❌ X icon → One or more items out of stock

Address

Customer shipping address (name, country, and contact details).

Payment

Displays: • Payment status (e.g., Paid, Partially Paid, Refunded) • Payment amount

Items

Total number of items in the order. Hovering over shows SKU-level details.

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