> For the complete documentation index, see [llms.txt](https://ezom.gitbook.io/ezom-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ezom.gitbook.io/ezom-docs/our-features/order-management.md).

# Order Management

*The **Order Management** feature allows service providers and warehouse operators to manage the complete order lifecycle — from syncing orders across stores (e.g., Shopify), to searching, exporting, viewing details, and updating order information….*

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### 🚀 Accessing the Page

Navigate to **Orders → Order List** from the main menu.

<figure><img src="/files/nNK8a2MBDcgGnmFiGQ0n" alt=""><figcaption></figcaption></figure>

The **Order List** displays all imported orders from connected sales channels (e.g., Shopify, eBay, Wix, WooCommerce, Magento 2, Etsy, Mirakl). Each order is shown in a tabular format with the following details:

| **Field**     | **Description**                                                                                                                                                                                                                                                                 |
| ------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Store**     | The store or channel where the order originated.                                                                                                                                                                                                                                |
| **Provider**  | The e-commerce platform provider (e.g., **Shopify, eBay, Wix, WooCommerce, Magento 2, Etsy, Mirakl**).                                                                                                                                                                          |
| **Order No.** | <p>Displays:<br>• Order number (assigned by the store)<br>• Created date (when the order was placed)<br>• Fulfillment status with badges: – <code>In Progress</code> – <code>Fulfilled</code> – <code>Partial</code> – <code>Not Eligible</code> – <code>Unfulfilled</code></p> |
| **Stock**     | <p>Shows stock availability of items in the order:<br>• ✅ Check icon → All items in stock<br>• ❌ X icon → One or more items out of stock</p>                                                                                                                                    |
| **Address**   | Customer shipping address (name, country, and contact details).                                                                                                                                                                                                                 |
| **Payment**   | <p>Displays:<br>• Payment status (e.g., Paid, Partially Paid, Refunded)<br>• Payment amount</p>                                                                                                                                                                                 |
| **Items**     | Total number of items in the order. Hovering over shows SKU-level details.                                                                                                                                                                                                      |